Terms and Conditions

Terms and Conditions

Effective Date: December 18, 2024

Welcome to Petals and Posies by Bella! These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing or purchasing from Petals and Posies by Bella, you agree to comply with these Terms and Conditions.

1. General Information

1.1. Petals and Posies by Bella offers floral arrangements, gifts, and related services.

1.2. All products are subject to availability, and seasonal changes may affect the selection of flowers and materials used.

2. Orders and Payments

2.1. Orders must be placed through our website, by phone, or in-store.

2.2. Payment must be made in full at the time of purchase. We accept major credit cards, debit cards, and other specified payment methods.

2.3. Once an order is placed, it cannot be canceled or modified unless approved by Petals and Posies by Bella.

3. Delivery and Pickup

3.1. We offer local delivery services and in-store pickup options. Delivery fees may vary based on location.

3.2. Delivery times are approximate and may vary due to unforeseen circumstances.

3.3. It is the customer’s responsibility to provide accurate delivery information. We are not responsible for delays or issues caused by incorrect details.

4. Returns and Refunds

4.1. Due to the perishable nature of flowers, all sales are final.

4.2. If there is an issue with your order (e.g., damaged or incorrect items), please contact us within 24 hours of receipt for review.

4.3. Refunds or replacements will be provided at our discretion based on the circumstances.

5. Product Substitutions

5.1. We reserve the right to make product substitutions if certain flowers, colors, or materials are unavailable.

5.2. Substitutions will be made with items of equal or greater value while maintaining the overall design and quality of the arrangement.

6. Intellectual Property

6.1. All content on our website, including text, images, and designs, is the property of Petals and Posies by Bella. Unauthorized use is prohibited.

7. Limitation of Liability

7.1. Petals and Posies by Bella is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

8. Changes to Terms and Conditions

8.1. We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email:[Insert Email Address]

• Phone:[Insert Phone Number]

Thank you for choosing Petals and Posies by Bella. We look forward to serving you!